The below interactive carousels provide a taste of the actions and outcomes being taken and achieved by the 100 Families WA team both internally and externally to the partner organisations.

Internal Project Actions and Outcomes

The following actions and outcomes have taken place internally to the partner organisations.

Project findings have been incorporated into partner agency training aimed at new and existing staff, including increasing training on trauma-informed practice.
100 Families WA findings have helped service providers better understand the current state of poverty and experience of those living in disadvantage in Western Australia.
100 Families WA findings have helped to inform the strategic direction of partner organisations, including overarching outcomes framework and service pathways frameworks.
Families involved in regular Interviews with researchers have reported that they feel safe to share their story and discuss personal experiences.
100 Families WA findings are being used to inform and strengthen compulsory sector reporting.
Partner agencies are looking beyond funding body requirements and key performance indicators (KPI) and are considering what outcomes are relevant to consumers.
Project partners have increased the value they place on lived experience, incorporating this voice when developing client centered support plans and assessments.
There has been an increase in agency collaboration, including co-location of services to foster engagement and trust between clients and service providers.
Project partners are reflecting on their organisations service delivery to ensure the design is appropriate to individuals who hold a lived experience.
Information taken from the project has informed service design for partner agencies by initiating a review of mental health services and how these can be re-developed using a family-based model.
Members of the 100 Families WA team who hold a lived experience of hardship have reported that the project gives them a purpose, allowing them to use their experiences and skills to shape the project and help make a difference in their community.
Approximately an 80% retention rate of families who took part in the year-long interviews. Families stated they felt listened to, with an overwhelming amount of positive reports by families regarding their inclusion.
400 families opted to take part in the longitudinal survey.
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Developed and delivered a supplementary survey during the pandemic that led to the report: Impact of Covid-19 on Families in Hardship in Western Australia.
Findings used to help re-design organisational operating model and deliver services through ‘No wrong door/any door is the right door’ approach.
Partner organisation is using findings to improve and update internal training given to new and existing staff.
Partner organisations have altered how they work with and include people with lived experience, including within their own staff bases.
Partner organisation using findings to inform a youth mental health outreach service model.
Findings used to inform Department of Premier and Cabinets Digital Inclusion Strategy.
Media engagements across radio, web, and print formats.
Partner organisation is using findings to improve and update internal training given to new and existing staff.

External Project Actions and Outcomes

The following actions and outcomes have taken place externally to the partner organisations.

Project findings have been used to inform community education and develop models of prevention focused intervention.
Information from the 100 Families WA project has been used to support a submission to the National Identity and Democracy Inquiry.
Information taken from the project has been used to educate people about the process of working with lived experience, informing them of the relevant issues experienced by those living in disadvantage in WA.
Information from the 100 Families WA project was used as evidence presented to the House Select Committee regarding the topic of intergenerational welfare dependency.
Project partners have presented key findings from 100 Families WA at various national and local conferences.
Evidence based on project findings was provided team-members at the Senate inquiry into the adequacy of Newstart and other related incomes.
Project partners engaged the Department of Communities and Department of Health and have delivered several presentations to their policy, service design and service delivery staff.
Project findings have been integrated into the WA Food Relief Framework.
100 Families WA website receiving over 1000+ visits per month (and growing) to access information.
Over 20,000 viewings of ‘Speaking from Experience’ videos on social media between July 2020 and December 2020.
100 Families WA regularly release findings in a range of formats that cover families experiences on key areas, including; food insecurity, financial vulnerability mental health, Newstart, support systems and COVID-19.
Monthly Community Advisory Group (CAG - lived experience) meetings have been in operation, guiding and making decisions alongside project partners, for over two years.
Meaning of Health podcast – Episode 16, is still the most listened to episode in a series of 28.
Submitted evidence to the House of Representatives Standing Committee on Social Policy and Legal Affairs regarding the inquiry into homelessness in Australia.
Findings featured in the WACOSS State Budget Submission, State Wage Case Submission, Cost of Living Report, Stage One Recovery Plan.
Submitted evidence to the Review of the Residential Tenancies Act WA (1987).
Findings feature in the Family Domestic Violence submission made by WACOSS to the Department of Communities in May 2019.
Commissioner for Children and Young People stated that there is a genuine interest in the project and its outcome.
Regular briefings and presentations have been held with various government departments and community organisations to keep them abreast of the 100 Families WA project's progress.
100 Families WA held up as an example of effective collaboration in the Support Communities Forum, Collaboration Report.